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Frequently Asked Questions
Is it safe for me to use my credit card when I order?
Yes. Our site uses Pay Pal. PayPal is designed from the ground up to be one of the safest ways to send money online. Unlike other financial institutions, our payments are sent without sharing financial information. In fact, PayPal never shares your financial information with or sells it to merchants. Paypal also allows you to pay directly from your credit card/debit card if you do not have a paypal account. The entire process only takes a few minutes.
 
How will my product be shipped?
All orders are discretely shipped via UPS, FedEx or United States Postal Service.
 
What are my shipping options?
Standard Ground. 2nd day. Overnight. For orders going out of the United States, please contact us.
 
What is your return policy?
We have 30 day money back gaurantee with certain restrictions with regard to the condition of the products. Please refer to the return policy page to view our full return policy.
 
Are there other methods to place orders other than Paypal?
Order via fax @ 1-773-745-9713, by phone at 1-877-891-5952,
or via email secretsupport@mysecretassets.com. Please note these purchasing methods may take longer to deliver your product.